Patioslife Aegis Pro™ Cantilever Parasol with Base & Protective Cover — Fibreglass Ribs & Powder-Coated Aluminium Pole for Garden & Patio

Yes, but you'll need a compatible in-ground base (not included). The screw holes at the base of the pole are spaced 160mm diagonally, and use M8*4 bolts.

Yes, the canopy is replaceable. Our canopies are made from premium fade-resistant fabrics like Outtra and Sunbrella, backed by long-term warranties.

Yes, you can! We offer the Patioslife Aegis Pro™ Square Cantilever Parasols Replacement Canopyas a standalone item. It’s perfect for refreshing your parasols without needing to replace the entire structure.

Our parasols have been tested to withstand winds up to level 8 (39–46 mph / 63–74 km/h) when paired with the appropriate base. However, in real outdoor conditions, we recommend closing the parasols when winds exceed 24–41 mph (39–66 km/h) to ensure safety.

Our Aegis Pro™ Cantilever Parasols require clearance from the ground to close so please measure your table's height accordingly. The Square Parasols will close over tables up to 19" (48cm) tall.

No, the weighted base is sold separately. A proper base is essential for stability and safety. We recommend purchasing the
parasols and 430lbs (195kg) base together for optimal performance—and to enjoy a better bundle discount.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

We recommend that the belt be used whenever the canopy is in the closed position. This will prevent a strong wind from opening the parasols and potentially causing damage.

The best way to clean an parasols is simply using soap, water and a soft cloth or a soft-bristled brush. The parasols may have to be removed from the base and partially opened to access the top area of the canopy during washing.

No. Always allow the canopy to dry before closing, or there grows a risk for mold and mildew to form, which can stain the canopy over time.

We have our own local warehouse, and the estimated delivery time is within 3-5 days.

For larger or multi-item orders, such as parasols , bases, or furniture sets, we may ship items in separate packages based on size and weight. It’s normal for packages to arrive on different days. Please refer to your tracking details, as each package has its own tracking number. If you have any concerns, our support team is happy to assist.

Once your order is dispatched, you'll receive a tracking parasols by email. You can use this to follow your delivery progress online.

We can help you modify your order any time before shipment - change an item or your shipping address. Please email us ASAP.

To cancel a paid order, you will need to email us before the order is shipped. Please note that generally we're not able to stop its transit after it is shipped out. Shipping fees are not refunded after the parcels are shipped out, and returns are based on preference.

Simply contact our customer service team with your order number and reason for return. We’ll guide you through the process.

If the return is due to damage, defect, or incorrect item, we’ll cover the return shipping cost. For change-of-mind returns, the customer is responsible for return shipping.

Once we receive and inspect the returned item, we’ll process your refund within 3–5 business days. Refunds are issued to your original payment method.

Yes! If you’d prefer an exchange for a different product or variant, just let us know — we’ll be happy to help.