Protecting Your Privacy at Patioslife
At Patioslife.uk, your privacy is our top priority. We are committed to safeguarding your personal information and ensuring that your data remains secure in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Your Rights under UK GDPR
As a UK resident, you have the following rights regarding your personal data:
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Right of access – Request a copy of the personal data we hold about you.
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Right to rectification – Ask us to correct inaccurate or incomplete information.
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Right to erasure – Request that we delete your personal data in certain circumstances (“right to be forgotten”).
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Right to restrict processing – Request that we limit how we use your data.
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Right to object – Object to certain uses of your data, including direct marketing.
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Right to data portability – Request that your data be transferred to another service provider.
To exercise any of these rights, please contact us using the details provided below.
What Data Do We Collect?
We may collect the following information to provide you with the best possible shopping experience:
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Contact details (name, email, phone number)
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Shipping and billing addresses
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Payment information (processed securely; we never store full card details)
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Purchase history
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Device and browser details (for security and analytics)
How We Use Your Information
Your information is used for:
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Processing and delivering your orders
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Providing customer support
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Personalising your shopping experience
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Sending updates and promotional offers (only if you have opted in)
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Improving our website, products, and services
Do We Share Your Information?
We do not sell your personal information to third parties.
We may share limited information with trusted third-party service providers (e.g., payment processors, couriers, IT support) when necessary to fulfil your order or improve our services. All such partners are required by contract to protect your data.
Marketing Preferences
If you no longer wish to receive promotional emails, you may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
Contact Information
If you have any questions about your privacy rights or would like to make a request, please contact us:
📧 Email: support@patioslife.uk
🌐 Website: https://patioslife.uk
We will respond to all privacy-related requests within one month, as required by UK GDPR.
Updates to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page and, where appropriate, notified to you by email.